IT Support

IT Support Newcastle provides high quality, affordable IT support to business throughout the North East of England including Newcastle, Gateshead, Sunderland, Durham, Sheffield and as far north as Berwick-upon-Tweed.

We operate nationally but our locally based team will deal with you personally and professionally from our offices in Gateshead, Durham and Sheffield. Our customers range from businesses with 150+ computers & multiple servers to smaller companies with less than 10 computers.

Whether you require regular ongoing support and maintenance or help with a one-off problem, we have a solution to meet your needs.

IT Support for Businesses…

We’ve put together the perfect solution for any company; excellent support service levels delivered by our team of professionals… at a price you can afford.

Our pro-active monitoring systems reduce the number of IT issues you may encounter in the future and allow us to prevent problems before they happen, saving you time and money.

See below a non-exhaustive list of  services we can provide to improve and maintain a quality IT infrastructure for you.  If you would like to discuss how IT support Newcastle can help your business then please give us a call. If your business is located outside of Newcastle, please visit our IT Support North East page.

Hardware Installation

  • Client desktop computers and laptops
  • Servers: rack mounted and floor standing
  • Systems and Network: network cabling and trunking
  • Networking infrastructure, firewalls, hubs and switches
  • Wi-Fi and Wireless networks
  • Printers and scanners installation

Hardware and Software Support

  • PC and server hardware testing, repair and replacement
  • Mobile devices (smartphones, tablets…)
  • Email client support including Microsoft Outlook, Gmail, Mail…
  • Software support including Microsoft Office, Adobe Suite
  • Remote Desktop support
  • Regular server and network maintenance
  • Antiviruses
  • Back-up solutions

IT Support Newcastle provides many different types of IT Support contracts completely designed to your business needs.

Many businesses require more than just IT support which is why IT Support Newcastle can offer bespoke and tailored IT support services to fit your business requirements.

We provide numerous options which help you to have full control over your computer system.

  • 24 / 7 Server Monitoring
  • Same day time response to problems
  • Weekly supplier performance reviews
  • Preventative Maintenance Visits
  • Offsite Backup Service
  • Capped or Unlimited prepaid hours onsite
  • Telephone Support
  • Email Support
  • Remote Support

 

IT Supported Newcastle is brought to you by Transcendit Ltd.


IT Support Newcastle is brought to you by Transcendit Ltd, contact us on 0191 482 0444